Notifying the Public of Rights Under Title VI
North County Transit District (NCTD) operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful discrimination practice under Title VI may file a complaint with NCTD.
For more information on the NCTD’s civil rights program, and the procedures to file a complaint, contact 760-966-6500 (persons with hearing impairment should call the 711 California Relay Service); email firstname.lastname@example.org, or in person at customer service centers. You may also visit our website at www.GoNCTD.com If information is needed in another language, contact 760-966-6500.
Complaints Claiming Discrimination (Title VI)
NCTD is responsible for civil rights compliance and monitoring, which includes ensuring that contractors, regardless of tier, and subrecipients, regardless of tier, properly abide by Title VI of the Civil Rights Act of 1964, Executive Order 12898, “Federal Actions To Address Environmental Justice in Minority Populations and Low Income Populations,” and the Department of Transportation’s Guidance to Recipients on Special Language Services to Limited English Proficient (LEP) Beneficiaries.
In the NCTD complaint investigation process, we analyze the complainant's allegations for possible Title VI violations. If violations are identified, they are investigated as provided in the NCTD Title VI Discrimination Complaint Process.