North County Transit District operates a clean and safe service that provides an enjoyable experience for our customers. Following these safety guidelines ensures we are able to continue safely transporting you and your fellow passengers.

Passenger Code of Conduct

• Trained service animals for riders with disabilities are allowed onboard, but must not sit on seats or in the aisles. All other animals must be in covered cages or acceptable pet carriers and out of the aisles.
• All food and drinks must be in closed containers.
• Skateboards must be held on laps.
• Surfboards less than six feet in length are allowed on all transit vehicles; board at the door showing wheeled objects and stow surfboard on lower level (COASTER) or in front of you on SPRINTER trains and BREEZE buses.
• Personal shopping carts must fit between the seats and not extend into the aisle.
• Seniors and passengers with disabilities have the priority seats on the lower level of SPRINTER trains.
• Babies should be removed from strollers and held securely. Please fold strollers and place them out of the aisle; enter the door showing the stroller symbol.
• Cell phone use is allowed but discretion is advised. When using a cell phone on board the train or bus, please be considerate of others and avoid speaking loudly.
• Do not engage in loud or profane speech, or act in a manner that is disruptive or threatening to others.
• Children must be supervised for their safety and in consideration of other passengers. Children must not be allowed to stand on seats. On the BREEZE and SPRINTER, babies must be removed from strollers and held securely for safety reasons. Please fold strollers and place them out of the aisle.
• Hazardous Materials: with the exception of oxygen for personal medical use, materials considered as hazardous by the U.S. Department of Transportation are not permitted on trains or buses.
• Please keep the trains and buses clean for your fellow passengers. Use the trash receptacles provided or take trash with you when you leave.
• Luggage, Surfboards and Other Belongings: Passengers' belongings, including surfboards, must not exceed 6 feet in length, and must not block seats, aisles, doorways or exits. Surfboards and open strollers are permitted only on the lower-level of cars. Surfboards and skateboards must be carried in a manner that does not pose a hazard to others.
• No Soliciting.
• No Smoking: state law prohibits smoking on all NCTD vehicles and NCTD Ordinance 1 prevents smoking at all bus stops, transit centers and stations.
• Consumption of alcoholic beverages is not permitted on any BREEZE bus or SPRINTER train or at NCTD stations/stops. NCTD Ordinance 2 says no open containers of alcohol are permitted on board COASTER trains after 9 p.m. or on trains that will be in transit after 9 p.m. No kegs, cases or large coolers permitted on any trains.
• The playing of sound equipment, such as radios and mp3 players, is allowed only with the use of headphones that do not disturb other passengers.
• Designated seats near the COASTER, SPRINTER and BREEZE doors are reserved for elderly, disabled or passengers with limited mobility.
• Please take only one seat for both you and your belongings.
• Please do not place your feet or stand on the seats.
• Small pets may be carried only if in proper containers or carriers that do not block the aisles on trains and buses.
• Service animals for passengers with disabilities are permitted. Service animals are not permitted to occupy passenger seats or block aisles and must not be disruptive or threatening to other passengers. Passengers are responsible for the conduct of their animals on-board the train.
• Shirts, shoes and appropriate clothing must be worn at all times.
• All passengers must present a valid ticket or monthly pass to the conductor, Code Enforcement Officer, police or sheriff upon request.

Please DO NOT

• Engage in disruptive behavior or bad language
• Smoke at any station, including bus stops, or on any transit vehicle
• Eat or drink on any SPRINTER train or BREEZE bus (permitted on the COASTER)
• Litter at any station or on any vehicle
• Place feet on seats or block the aisles
• Take a seat designated for the disabled unless you need it
• Deface or damage NCTD property
• Play music that can be heard by others
• Occupy more than one seat
• Carry weapons, flammable, explosive or dangerous materials
• Violate federal, state or municipal laws
• Stand forward of the yellow line or lean against the doors of any transit vehicle.

For Your Safety

• Cross the tracks only at designated crossings. Look both ways before crossing tracks, as some trains do not stop at stations and may be traveling at high speeds. Never cross tracks when red lights are flashing or bells are ringing, or when instructed not to cross by the station security officer.
• While on the station platform, stand well behind the yellow line.
• Use caution when moving between train cars.
• Do not lean on or hold the train car doors open.
• Use hand holds and exercise caution when standing, walking on-board the train, or descending the stairwells, especially as the train comes to a stop.
• In case of emergency, notify the crew immediately. Station stops are brief; therefore, you should be ready to board the train as soon as it pulls into the station.
• When disembarking the train, proceed to the exit doors before the train reaches intended station.