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Customer Service  

Lost and Found

Contact Us - Online Form

Media Relations and Marketing

ADA Certification

Public Records Request

Accessibility

Trip Planning Assistance 

Reduced Fare Application (Senior, ADA) 

 Security
File a service complaint  File a discrimination complaint

NCTD Customer Service

Walk-in:

 

Oceanside Transit Store - 205 South Tremont Street - Google Map
- Near the intersection of Topeka and Tremont, customer service is
  near the Greyhound offices on the east end of the transit center.
- Hours: Mon-Fri, 7 am-7 pm

Vista Transit Center - 101 Olive Avenue - Google Map
- Hours: Mon-Fri, 8 am-5 pm

Escondido Transit Center - 700 W. Valley Parkway - Google Map
- Hours: Mon-Fri, 7 am-7 pm

Mailing Address:

 

North County Transit District
Attn: Customer Service
810 Mission Avenue
Oceanside, CA 92054
(NOTE: the NCTD customer service windows are no longer located here.)

Phone:

 

(760) 966-6500 (Mon-Fri, 8:00am - 5:00pm)

Fax:

 

(760) 967-2001

Comments & Complaints:

 

Your opinions and suggestions are important to us. If you have a comment or complaint regarding our service please email us at creports@nctd.org.

 

 

Trip Planning Assistance

Online:

 

Transit.511sd.com

Phone:

 

Call 511 or(619) 233-3004 If calling from outside San Diego County.

 

 ADA Certification

Request for assistance to complete the ADA application or any questions regarding certification may be directed to:

Mail:

 

ADARide
6151 W. Century Blvd., Ste. 304
Los Angeles, CA 90045

Phone:

 

(760) 726-1111

Phone TTY:

 

1 (310) 410-0985

Fax:

 

1 (310) 410-0239

Online:

 

www.adaride.com

 

Accessibility

Mail:

 

North County Transit District
Attn: ADA Coordinator
810 Mission Avenue
Oceanside, CA 92054 View Google Map

Phone:

 

General (760) 726-1111
LIFT Reservations (760) 726-7111
Travel and Mobility Training (760) 966-6561

Persons with hearing impairment
California Relay Service: Dial 711 866-735-2929 using TTY 866-735-2922 using voice 866-833-4703

Fax:

 

 (760) 754-0644

E-mail:

 

adacoordinator@nctd.org

 

NCTD Reduced Fare I.D. Card Application and Contact

Lost and Found

Phone:

 

(760) 967-2884 BREEZE, SPRINTER, COASTER and LIFT

 

Security

Phone:

 

(760) 966-6666 Please call for emergencies and to report suspicious behaviors around the transit system. 

Media Relations and Marketing

Contact:

 

If you are a member of the media or would like public information concerning NCTD, contact: Chief Administrative Officer Alex Wiggins, (760) 966-6793

 

Public Information Requests

In accordance with the California Public Record Act, Government Code Sections 6250-6270, public records of the North County Transit District may be requested in writing by addressing the request to 810 Mission Avenue, Oceanside, CA 92054, attn. Esther Woody, Document Control Coordinator or emailing ewoody@nctd.org.

As the North County Transit District is not a federal agency, the federal Freedom of Information Act does not apply.

 

Contact Us

Your opinions and suggestions are important to us. Please fill out the "Contact Us" form.

 

First Name: *
Middle Name:
Last Name: *
Address Line 1: *
Address Line 2:
City: *
State: *
Zip Code: *
Home Phone: *
Work Phone:
Mobile Phone:
Email: *
Date of Incident: *
Time of Incident: *
Location: *
Destination: *
Mode of Transportation: * BREEZE  SPRINTER  COASTER  LIFT 
Vehicle Number:
Route: *
Driver's name:
Driver Description:
Comments/Compliments/Complaints *
 
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