ADA Certification

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To become eligible to ride ADA Paratransit service, called LIFT, you must first become ADA Certified. NCTD contracts with ADARide to perform these vital services on our behalf.

Overview

Information found on these web pages is for those wanting to use The Americans with Disabilities Act (ADA) Paratransit service, called LIFT in North County. The Federal ADA has specific guidelines to determine who is eligible for ADA Paratransit service.

The Americans with Disabilities Act (ADA) of 1990 is a federal law which provides comprehensive civil rights protection for individuals with disabilities. The information given in this document applies to the parts of ADA which deal with transportation. The ADA mandates that public, fixed-route transportation be accessible to persons with disabilities. (Fixed-route transportation is regularly scheduled public transportation that operates over an established route at a pre-scheduled times of the day).

However, when a disability combined with a person’s functional inability prevents a person from using the accessible bus services, the ADA requires public transportation agencies to provide ADA Paratransit service. Disability alone does not create eligibility, unavailability of fixed route service in certain areas of NCTD Service Area also does not constitute eligibility; the decision is based on the applicant's functional inability to use the fixed-route bus and is NOT solely a medical decision.

The ADA requires an eligibility process for the ADA Paratransit service. In the North San Diego community: NCTD offers ADA paratransit service to make up that part of the trip an eligible person with disabilities can't make on BREEZE fixed routes.

ADA Paratransit is in general a curb-to-curb transportation service that must be available to go to the same places during the same days and general operating hours as the fixed-route system. The ADA also requires Paratransit service within a 3/4 mile of a fixed-route bus line, or non-commuter rail service. As defined in the ADA, the ADA Paratransit service is not designed to be a complete transportation service and is NOT a medical transportation. However, assistance is available beyond the curb as necessitated by a rider's disability. Customers who need assistance beyond the curb should notify the reservationist when scheduling their LIFT trip.

To apply to become ADA Certified, please see contact information for ADARide below.

ADARide

Mail: ADARide
6151 W. Century Blvd., Ste. 304
Los Angeles, CA 90045
Phone: (877) 232-7433
Phone TTY: (310) 410-0985
Fax: (310) 410-0239
Email: info@adaride.com
Website: www.adaride.com
(Mon-Fri, 8:00am - 4:00pm)